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Search
Generic filters
Exact matches only
Filter by Custom Post Type
Filter by Product categories
New Products
Browning
Bushnell
Camping
Backpacks
Sleeping Bags
Clothing and Boots
Clothing
Footwear
Fishing
Fly Casting
Spin Cast
Fly Casting
Gun Accessories
Hottest Sellers
Hunting
Knives
Leupold
Optics
Binoculars
Rangefinders
Riflescopes
Spotting Scopes
Reloading
Ruger
Sako
Shooting
Air-rifles
Gun Accessories
Handguns
Rifles
Shotguns
Smith & Wesson
Swarovski Optik
Vortex Optics

Home     About     Special Services     Contact

FREQUENTLY ASKED QUESTIONS

Can I pick up my order at the store?

Yes you can! If you live in Red Deer or the surrounding area, we offer in-store pickup.

How long will it take to get my order?

Depending on the shipping option chosen, orders take 5 days to arrive (average).

What shipping carriers do you use?

We use Canada Post for all standard-sized packages and UPS or FedEx for all packages over the Canada Post limit of 66 lbs.

Can I have my order shipped to a P.O. Box?

Yes, of course. Because we use Canada Post for shipping we can send orders to any P.O. Box nationwide.

Is my privacy protected in the shipping process?

Yes, all orders are shipped in blank boxes to protect your privacy and the value of the contents inside your package. Packages too large for boxes will be shrink-wrapped in black plastic to obscure view of it’s contents. We do not share any of our customers’ personal information with any third party.

What is your policy for damaged goods?

Please email pictures of the damaged goods to info@sportsmensden.ca with your phone number, and we will give you a call back within 24 hours.

What if an item I would like to order is temporarily out of stock?

We will get in touch with you right away and let you know how long it will take to get in. We can either wait to ship, cancel the out of stock product, or ship with two different shipments.

What if my order doesn’t arrive in the allotted time?

If your order doesn’t arrive within the time-frame we have provided to you upon purchase please contact us by email or phone with your order number and we will address the problem immediately.

Will I receive a hard-copy manifest or invoice with my order?

The Sportsmen’s Den will supply a hard copy of your invoice in the shipment. Otherwise, you can print your invoices through our website once you have logged on to your account.

Still Have Questions? Get In Touch!